Work Experience
Biogen
Manage, track, and support renewals of all licenses across Research and Development IT (RDIT), approximately 300 licenses with a $25m budget
Supports monthly reconciliation, accruals, and forecasting for projects across RDIT, provides weekly financial and resourcing snapshots to PMs and RDIT management
Presents detailed evaluation about departmental finances and resources as a part of the PMO team by using existing reports to aggregate information detailing the financial health of the department
Created data analysis and simulation tools to model different project and budget scenarios
RDIT VP and leadership teams use reports to support a holistic decision-making process
Area9 Lyceum
Helped lead a remote team of 20 people across 8 countries to ensure timely delivery of projects
Redefined project workflow to increase accountability, visibility and reduce cycle time
Functioned as the main point of contact for all internal and external teams to streamline communication to 30 clients
Created and delivered weekly reports to C-suite team about high-level trends, patterns, and capacity for all company projects
Customized end-user experiences for new clients and ensured customer satisfaction post product launch
Lush
Focused direction, energy, and work quality of 20+ direct reports in second largest European store
Mentored 30 new staff on all products, ingredients, sourcing/procurement, company ethics, and consultations
Directed constant communication between floor staff and management to meet and exceed daily sales targets
Maintained cheerful and energetic demeanor while forming relationships with hundreds of customers per day
Constant Contact
Tracked and filed 500+ new leads from trade shows, email marketing campaigns, and cold calls for future learning
Created a Salesforce-integrated Outlook calendar to improve communication and event management within team
Composed email campaigns and surveys targeting existing and potential customers for performance feedback
Planned events and coordinated transportation of trade show materials to and from multiple hubs
Scout
Coordinated operations team efforts to ensure timely deliverables for an array of design projects (print, web, digital)
Contacted local and prominent designers to give technical presentations for the Greater Boston community
Planned and executed several successful company events (Vermont trip 20 people, local print studio visit 35 people)
Provided organization, time management, and aesthetic critiques for the design team to ensure quality of deliverables